Frequently Asked Questions: Commission proposes to improve consumer rights for 120 million holiday makers

European Commission MEMO Brussels, 9 July 2013 Why is the Commission making this proposal? More and more people book their holidays online, through different online operators. This has revolutionised the travel market, but means that holiday makers are not always sure of protection if something goes wrong.

Link to article: europa.eu/rapid/press-release_MEMO-13-667_en.htm

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